SmartCamCare (844) 668-4815

Transparent Pricing & Refund Policy

CAM HELP DESK LLC operates on 100% upfront fee transparency. All consultation fees are agreed upon prior to initiating your one-on-one session.

Flat-Rate Consultation Schedule

Consultation Session	Scope of Work	Fixed Fee
Chime & Voltage Audit	Transformer rating inspection and chime terminal identification (20 min)	$29.99
Standard DIY Walkthrough	Step-by-step physical bracket mounting, wiring, and Wi-Fi pairing guidance (45 min)	$49.99
Ecosystem & Placement Plan	Multi-camera angle layout, solar placement, and signal audit (60 min)	$79.99

Cancellation & Refund Terms

Pre-Session Cancellation: If you reschedule or cancel your session at least 2 hours before the appointment, you will receive a 100% immediate refund.
Satisfaction Guarantee: If our advisor is unable to determine proper compatibility or walk you through the manufacturer-specified DIY mounting process, your payment will be refunded in full.
Refund Processing: All approved refunds are credited back to the original payment method within 3 to 5 business days.

Billing Support

For billing questions or refund requests, please contact CAM HELP DESK LLC directly at support@smartcamcare.live or call Toll-Free at (844) 668-4815.